June 10, 2015

2014 Franchisee of the Year Honorable Mention – Vanguard Cleaning Systems of Northern New Jersey

Each year Vanguard Cleaning Systems Franchise Headquarters awards one franchisee whose efforts go above and beyond. Although only one entity can receive the award, Vanguard Franchise Headquarters would like to recognize all outstanding performers. One of 2014 Franchisee of the Year Honorable Mentions goes to B & S Multiservices from Vanguard Cleaning Systems of Northern New Jersey:

“B & S Multiservices, directed by Susan Ramos, has built strong relationships with their clients by being extremely proactive with customer service. In 2014 alone, B & S Multiservices increased their current monthly billing by $20,000, where more than half of the customers were previously unsatisfied and needed issues to be addressed right away. Susan is able to help her team address concerns quickly by reaching out to clients on a daily basis. In addition to routine services, B & S Multiservices performs $2300 in extra services because of the fundamental relationships that Susan has developed and the trust her clients have in the knowledge her teams possess in the industry. B & S, through Susan, is always willing to take new franchisees under her wing. Susan is highly respected by her clients and by her peers.”
– Gary Gressler, Master Franchise Owner, Vanguard Cleaning Systems of Northern New Jersey